|
What is Refworks?
RefWorks is a web-based research management service, similar in function
to products such as EndNote, Reference Manager and ProCite.
It allows users to easily gather, manage, store and share all
types of information, as well as automatic formatting of the paper and
the bibliography. There is no charge for use to Stellenbosch University
staff and students.
Users create their
own personal accounts on RefWorks and may log in from anywhere. The
RefWorks Write-N-Cite feature allows for automatic formatting of
footnotes, endnotes and bibliographies in papers using Word.
[back to RefWorks page]
|
|
|
How do I access Refworks?
SU users can easily
access RefWorks from a number of places:
1. From the
library's home page go to
Databases. Select RefWorks from the list
2. The
Indago website
3. From the
Research Support Portal under
Manage your References
On Campus:
Click
here to access RefWorks directly. RefWorks will recognize your
computer's IP address and the RefWorks User Login for Universiteit
Stellenbosch window will appear.
Off Campus:
RefWorks supports
remote access for all SU students, staff and alumni. When a user logs into RefWorks from a
non-authorized IP address, they will need to enter SU's Group Code.
To obtain this code, please
e-mail or tel: (021) 808-4884 with your name and student / staff
number.
1. Go to
http://www.refworks.com/refworks
2. Select Login using your Group Code
3. Enter the Group Code obtained
4. Click Go to Login
5. You will be prompted for your RefWorks individual account name and
password
[back to RefWorks page] |
|
How do I create a
RefWorks account?
The first time you use
RefWorks, you will need to sign up for a free individual account (you
can set up more than one account) and create
a log-in name and password. After you have set up your account, you
will input your individual account log-in name and password each time
you wish to connect to RefWorks.
To set up your
individual account:
1. Go to
http://www.refworks.com/refworks
2. Choose Sign up for an Individual Account under New to RefWorks?
3. Enter the appropriate information and click Register
Once you’ve registered, a confirmation will be sent to your e-mail
address.
[back to RefWorks page]
|
|
Can I export my
Endnote, Reference Manager or ProCite references to RefWorks?
Yes. Click
here for instructions on how to get your data out of any other
bibliographic management programs into RefWorks.
[back to RefWorks page]
What if I get an error
message when exporting from Reference Manager?
Use
the WNC3 Tools Menu to revert the document to WNC2 and then back to WNC3
format. Try formatting it again to ensure proper formatting of
citations.
Ensure:
-
all citation
placeholders have opening and closing double curly brackets {{}}.
You can use the word
processors "find" feature to easily check your placeholders.
-
any multiple citation
placeholders are separated by a semi-colon. Example:
{{39 Smith 2001; 57 Jones 2004}}.
- in-text switches appear directly after the citation placeholder BUT
before the semi-colon separator. Example: {{39 Smith 2001/f p. 43; 57
Jones 2004}}.
- the Reference ID numbers you are citing in your paper are in your
RefWorks database. You may have inserted a citation placeholder and
then subsequently deleted the record from your account. RefWorks will
be unable to locate a reference and this will cause your bibliography to
fail.
Try using a different output style to format
your paper. You might get a more detailed error message using a
different style.
[back to RefWorks page]
Can I export references from one RefWorks
account to another?
Yes.
To
export references:
1.
Sign into your
RefWorks account
2. Go to
References
- Export
3. Select References to include in the export
4. Ensure Export Format: RefWorks Tagged Format
is selected
5. Click the Export to Text File button to save the database in a
tagged format to your computer
To import references in RefWorks Tagged Format:
1.
Sign into your
RefWorks account
2. Go to
References
- Import
3. Ensure Import Filter/Data Source: RefWorks Tagged Format
is selected
4. Browse to locate the .txt file
5. Click Import
6. The references will appear in the Last Imported Folder
[back to RefWorks page]
|
|
What is Write-N-Cite?
|
|
Write-N-Cite is a feature that allows you to access your references in
RefWorks while working within Microsoft Word.
By installing the Write-N-Cite plug-in from RefWorks you may, at the
click of a button, easily insert your saved references within you
research text and, when you are read, add a bibliography to the end of
the document.
Watch a
Write-N-Cite podcast
For installation information and to download the Windows version of Write-N-Cite,
click here
Mac users,
click here
for further information and Write-N-Cite download instructions.
The plug-in installs a RefWorks button on your Word toolbar (also accessible via
the Tools drop down menu) and an icon on your desktop.
When using Write-N-Cite from off campus, you will be asked for a Group
Code.
To obtain this code, please
e-mail or tel: (021) 808-4884 with your name and student / staff
number.
[back to
RefWorks page] |
|
|
RefGrab-It is a tool that works with your browser to capture and save bibliographic information
from web pages giving you the option to import that data into your RefWorks account.
In order to use this feature, you must first download a small and free
program.
Click here for further instructions and the actual download to your
computer.
Download instructions for IE8 users:
-
Sign
onto RefWorks. In RefWorks, go to Tools - RefGrab-It.
-
Scroll
down the page to the Internet Explorer Users (PC) heading and
under item 2 in the list, right click on the RefGrab-It bookmarklet
link and Select
"Add to Favorites...". Do not continue with the instructions on that
page.
-
Say
"Yes" to any security challenge.
-
Select
the Favourites Bar from the "Create in:" drop-down menu. Click on
Add.
-
RefGrab-It
will now appear on your Internet Explorer toolbar.
-
To
improve functionality, switch off your Internet Explorer pop-up
blocker by clicking Tools button - Pop-up Blocker - Turn Off Pop-up
Blocker.
[back to RefWorks page]
|
|
What if I switch between different versions of Word or
Write-N-Cite while writing my document?
When
attempting to create your bibliography, you may see an error message
like:
The following Errors were found while processing your document
-
The following error occurred attempting to read
your document : 'length' is null or not an object
The message indicates that part of the document was
written with Write-N-Cite v.2 and part with Write N Cite III.
1. Open
your document and log in to Write-N-Cite
2. Click Tools - Revert to WNC V.2 Document and revert the
document
3. Save the document
4. Click
Tools - Convert to WNC III Document - Convert
5. Save the document again.
6. Try creating the bibliography again
[back to RefWorks page]
What if my Write-N-Cite add-in in Word won't open?
The
issue seems to be caused by a security program on a computer such as a
firewall and/or antivirus program. One needs to configure the Windows
Firewall and the antivirus program for Write-N-Cite. Access the settings
for these programs and ensure the Write-N-Cite program is listed as a
trusted application. See
documentation attached. If your program is not listed in the
document, you will need to refer to your specific vendor’s documentation
or support desk.
Please
note – The Kaspersky antivirus program is currently not compatible with
Write-N-Cite as a result of a coding issue within Kaspersky. Kaspersky
is aware of the problem and are working towards a resolution. Also, if
you have the banking software Rapport (by Trusteer) installed on your
machine, you will need to change the security configuration to ‘Default’
in order to allow WNC to run. Contacting Trusteer for assistance with
this, as occasionally changing these settings do not resolve the
problem.
If you
continue to have issues with this, contact
support@refworks-cos.com.
[back to RefWorks page]
What happens to my references should I leave the
University?
You may decide to convert your Stellenbosch University account to an
individual subscription or can move your account to your new
organisation's RefWorks subscription. To do this, select Tools,
Backup/Restore and make a backup of your database. You will be prompted
to save a .zip or .rwb file to your computer.
In your new account, select Tools, Backup/Restore and use the restore
option to add the .zip or .rwb file to your new account.
You can also export your references database in several formats using
one of RefWorks Export options.
[back to
RefWorks page]
Do alumni of the University
have access to RefWorks?
Yes.
RefWorks now offers lifelong access to Alumni.
The RefWorks Alumni Program is offered as a standard feature of RefWorks,
providing lifelong access to users that are alumni of subscribing
institutions. As long as an institution subscribes to RefWorks, alumni
will have access, allowing them to continue using their personal
research databases for future professional and academic endeavors.
1. Go to
http://www.refworks.com/refworks
2. Select Login using your Group Code
3. Enter the Group Code obtained (to obtain this code, please
e-mail or tel:
(021) 808-4884 with your name and student / staff number).
4. Click Go to Login
5. You will be prompted for your RefWorks individual account name and
password
Click here for
more information on the RefWorks Alumni Programme.
[back to
RefWorks page]
|
|
